Satisfaction Guarantee: Dublin Dog Co. will provide a one-time replacement of the Roxxter if you're not satisfied with it's performance. Proof of purchase is required along with the returned product so we can inspect the toy to better understand the weakness. We certainly understand that every dog has it's varied level of tenacity. Some can eat through a small sapling faster than a woodchuck, while others like to carry a toy around like a new prized possession. Note, no dog toy is indestructible, so please supervise the use of this toy so you are confident it's the right size and strength for your dog's chewing behavior. Inspect your Roxxter™ regularly and replace toy if you experience loose bits as this may result in a choking hazard. Not intended for children.